Frequently Asked Questions

Online Shopping

  • Q: Do I have to pay for my account?
    A: NO. It is free.
  • Q: How do I know when some one orders?
    A: You will receive an email notification from Nirvor.com.
  • Q: Who will Ship Products?
    A: Owner of the shop will be responsible for shipping products to Customer within 24 hours of orders.
  • Q: Who will collect the money?
    A: Nivor.com will manage all monetary transactions. Your money will be deposited to your account once product is delivered. Usually two to three weeks
  • Q: When I will get paid?
    A: Two to Three weeks from the shipping date, after the product is delivered
  • Q: Who will manage product catalog and pricing?
    A: Using Nirvor.com Admin Panel, owner of the shop will be able to manage product details and pricing
  • Q: Do we accept orders from Out side of Bangladesh (Overseas)?
    A: Yes. Nirvor.com will start accepting orders from around the globe soon. Products will be shipped to any couontry around the world. Overseas orders will be managed by Nirvor.com
  • Q: What online payment methods are accepted?
    A: Nirvor.com accepts local Credit, Debit Cards, bKash, MobiCash and all other payments. It also accepts payments from Internaltional Debit, Credit Cards and PayPal account using PayPal.

Publishing eBooks

  • Q: How secure is eBook?
    A: Nirvor.com eBooks are secure. It is encrypted, digitally signed. eBooks are stored Nirvor cloud. It is not downloadable. No one can tamper the book or able to open it without using eBook Reader or Nirvor App
  • Q: How long it take to Publish an eBook?
    A: Sign up to Nirvor.com, Accept Publishers agreement. Start publishing your eBook. With in 1 to days you will be able to start publishing eBooks.
  • Q: What file format should I provide?
    A: Compose your book/manuscript using any standard publishing software. Then convert the book to Portable Document Format (PDF) and upload to Nirvor.com using Book Publishing Tool. Once you upload your file will be encrypted and digitally signed.
  • Q: Who will set the price of the my eBook?
    A: You can set pricing for your ebook. Nirvor.com will add 30% on to of your price. For example if you set Tk. 100 for an eBook. Nirvor will sell it for Tk 130.00. You will get Tk 100.00 from each eBook sale
  • Q: When I will get paid?
    A: Once in a month, your portion will be transferred to your account.
  • Q: How do I know when there is Sale?
    A: You will be notified by email when there is a Sale of your eBooks. Also you can login to your Nirvor account and view all deatils.

Nirvor App

  • Q:Do I have to pay for eBook Reader?
    A: NO. It is free for Nirvor.com users
  • Q:Can I read books offline?
    A: Yes, Once book is downloaded, you will be able to open it offline
  • Q:Without Internet how does it verify my account?
    A: You can create a 4 digit PIN for your account and will be able to login to reader using PIN while you are offline.
  • Q: How many eBook Reader I can use with my account?
    A: Three. You will be able to login from three (3) Windows Desktop/Laptop using same account
  • Q: Can I copy a book?
    A: NO. You will not be able to copy a book to another device or share it with anyone.

eBook Reader

  • Q: Do I have to pay for eBook Reader?
    A: NO. It is free for Nirvor.com users
  • Q: Can I read books offline?
    A: Yes, Once book is downloaded, you will be able to open it offline
  • Q: Without Internet how does it verify my account?
    A: You can create a 4 digit PIN for your account and will be able to login to reader using PIN while you are offline.
  • Q: How many eBook Reader I can use with my account?
    A: Three. You will be able to login from three (3) Windows Desktop/Laptop using same account
  • Q: Can I copy a book?
    A: NO. You will not be able to copy a book to another device or share it with anyone.